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need a customer service phone number to speak with a human being
I need a phone number to speak with a human at ebay
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I need a phone number to speak with a human at ebay
eburtonlab
Mentor10 months ago@rspi
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, that may be for several reasons; a location outside of North America, VOIP phone, and call blockers (personal or that of a service provider) are often issues.
Try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
rspi
OP10 months agothank you. I am trying to close an account of my deceased husband and EBAY thinks they are important enough to get a copy of his death certificate. anybody out there, find another way to sell or buy. I told them they are a company in the crooked state of California and they can tell legal and anybody else who is there, they suck. so they disconnected me.
eburtonlab
Mentor10 months agoSorry to hear about your husband, and also to hear that eBay is giving you a hard time about closing his account.
I have never closed an eBay account for anyone, but eBay does have a page with the details of closing an account for a deceased family member, and it does mention asking for an official copy of the death certificate:
https://www.ebay.com/help/account/changing-account-settings/reporting-death-ebay-member?id=5574
I wonder if a photo of the death certificate might be sufficient for eBay, but I do not know.