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Navigating the Challenges of Online Sales Disputes
                 

Hi community,

I've recently encountered a situation in selling an item online where the buyer claimed it arrived damaged. I offered to have the item returned so I could file a claim with UPS. However, the buyer has not returned the item, and eBay has made a decision in my favor, though I'm unsure of the specifics or the compensation involved.

What do I do next? . Will i be paid at at all?

bkdz4_67
bkdz4_67
4View listings
Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago
                                       
         
1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
lady_madonna

lady_madonna

Mentor1 month ago
Volunteer Ebay Mentor1040View listings

If you approved the buyer's return request and provided a return shipping label but the buyer will not return it, Ebay will find in your favor and the buyer will not be entitled to a refund.

                                       
                                                                                 
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