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Nagitive feedback
Summary: winrway1 is expressing frustration with eBay, seeking assistance to remove negative feedback given by a buyer. They emphasize their long-term commitment to eBay and feel the feedback unjustly attacks their reputation. A participant explains that eBay will not remove the feedback as it doesn't violate their policy, leading winrway1 to feel unfairly treated. They are disappointed with eBay's lack of personal support.
Sept. 2, 2026
I want to talk to a human. I have been with ebay for about 10 years. Always in the pass I was always able to settle a problem by talking to a human. I can't get through to a person and it is getting very upsetting. I can't even find a way to have ebay contact me. I have papers that I have made out but can't find a ebay email address. It is about a feed-back. He has put in two different feedbacks. I very positive and I very nagitive. I have contacted him twice to explain the listing. I sold many of the 3 peice Smurfs and all the feedbacks were excellent. They finally contacted me yesterday. No on else that bought these little guys had a problem. Please check all my feedbacks and you will see that I always put a good description on every item I sell. I would like to have ebay take the nagitive feedback off.....the feedback was a attack on my reputation..
Thank you........Kathleen
lady_madonna
Mentor5 days agoEbay will not remove the negative feedback since it does not violate Ebay feedback policy.
It is the buyer's opinion.
winrway1
OP5 days agoHow can ebay NOT remove the nagitve feedback. When the buyer sent two feedbacks. I would like to know what the reason is? The second feedback is a attack on my reputation! So ebay can't take the time to investigate the complaint. So ebay would rather take the side of someone new to ebay rather than a person who has been selling on ebay for about 10 years...That is truly unfair to anyone that has been loyal to ebay for many many years!