My ship from address will not change on invoices or shipping dockets
I've changed my address in the system but my old address is still coming up on invoices and shipping dockets.
gr_754127
Posted Aug 16, 2026 at 4:50 AM · Edited Aug 16, 2026 at 4:50 AM·Last reply Aug 16, 2026 at 2:45 PM
2 comments
eastlaneave
MentorAug 16, 2026 at 2:45 PM@gr_754127
This is volunteer help on eBay.com in the USA. You'll want to connect with Australia help.
You can connect with fellow buyers and sellers on the eBay Australia Community pages here: https://community.ebay.com.au/
I suspect, but can't be certain, that AU site works like the USA site.
Once you change your RETURN address at the URL that @disneyshopper provided, then you need to change the address you want on the label, in the shipping label flow.
Website
There is a 'Edit' button on the lower right-hand side of the Print Shipping Label screen.
- If you don't see something like this to the right on the shipping screen, click the "Show additional shipping options" on the upper right, then look again.
Ship from
This Town OH 4xxxx-xxxx
Return to
Other City OH 4xxxx-xxxx
Click the 'Edit' underneath the addresses.
You'll be able to select the addresses you entered in to your account.
-- Return Address is what prints on the label
-- Ship From Zip prints at the very top of the label by the postage. (in the USA)
On the App,
Get Shipping Label
Click the > to the right of Order Details
Edit Ship From to enter the drop off zip code.
Add a separate Return To address if that applies.
-- Return Address is what prints on the label,
-- Ship From Zip prints at the very top of the label by the postage. (In the USA)
disneyshopper
MentorAug 16, 2026 at 2:38 PMhttps://accountsettings.ebay.com/uas/addresses
There are FIVE addresses to edit/update.