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my returned item less than two-week policy
Dear eBay Customer Service,
I am writing to express my disappointment and frustration with my recent shopping experience on eBay. I purchased the Sound Oasis sleep support insomnia world's smallest white noise machine travel from a seller less than two weeks ago, but unfortunately, the item did not meet my expectations.
As a customer, I rely on the assurance of being able to return an item if it does not meet my satisfaction. However, the seller has declined my request for a return, despite the fact that it is within the 30-day return window.
I am extremely disappointed with the seller's refusal to accept my return, and I feel that my rights as a customer have been violated. I have made every effort to resolve this issue with the seller, but unfortunately, they have been unresponsive.
I urge eBay to intervene in this matter and help me obtain a refund for the item. I believe that eBay has a responsibility to ensure that sellers comply with their return policies and that customers receive the support they need to resolve any issues.
I have always trusted eBay as a reliable online marketplace, but this experience has left me feeling let down and frustrated. I hope that eBay will take swift action to resolve this matter and restore my confidence in their platform.
Thank you for your attention to this matter.
inceptions
Mentor3 years agoeBay is not here. This is a member to member community board.
Each seller sets his own return policy which is shown on the Shipping, returns & payments tab of the item listing. It's up to you to review the terms of sale before making a decision to buy. It sounds as if your seller has a no returns policy for buyer's remorse or he would not have been able to refuse the return.
Personally, I don't purchase from sellers who don't accept returns (even though I've only returned one item, which was damaged, in 18 years). I would rather reward sellers who stand behind their products.