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My Purchase History page has a programming glitch
Whenever a purchased item arrives and I have left feedback I always hide that item from my Purchase History page. However, a couple months ago all of my purchases made from January 2020 through September 2021 reappeared in my Purchase History and there is no option to hide/rehide them. Is anyone else experiencing this? Also, I want to report this to Ebay programmers but such an issue is not one of the preset contact options and they do not have an 'other' option, any ideas how best to report it? Thanks.
3 comments
eburtonlab
Mentor2 years agoeBay has changed the Purchase History and Summary pages -- the default for orders is no longer the last sixty days, but the last three years.
Some older, previously hidden items are apparently no longer hidden due to the change, though it is still possible to hide those transactions again.
One possible quick workaround is to bookmark a page that shows recent transactions, hide the transactions you want to hide, and then use the bookmark in place of eBay's link unless or until eBay fixes the old link.
https://www.ebay.com/mye/myebay/v2/purchase?filter=year_filter%3ALAST60&page=1&moduleId=122164&pg=pu...
https://www.ebay.com/mye/myebay/summary?filter=year_filter%3ALAST60&page=1&moduleId=122164&pg=summar...
You can let eBay know about this using the "Tell us what you think" link in the upper right of the Purchase History page.
ghum2
OP2 years agoThanks eburtonlab. Initially there was no Hide Order option for these after they reappeared, but after your explanation I checked again and sure enough there is a Hide Order option now, I should have checked again before posting my question! Now I just need to go through and rehide all of them. Thanks again.
eburtonlab
Mentor2 years agoYou are most welcome.
I think eBay only added the "hide order" option to the older transactions recently after lots of complaints from other users. I did not notice it myself until someone else pointed it out to me in a similar thread to this one.