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My payout went to a old bank account that I can’t access how can I get my money back
Money is stuck in old account
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Money is stuck in old account
comics-scifi-collectibles
Mentor2 years ago@juggf_43 The funds should bounce back to your eBay managed payments account after a few days if that checking account is closed. If it's not being rejected by the bank then you need to contact them.
Then you add the new checking account info.
Here's how to change bank checking accounts and if you have any problems you can contact eBay customer service for help from #3
#1 First make sure your name and address on your eBay account match your new bank account exactly:
https://accountsettings.ebay.com/profile It must be a brick and mortar checking account, not virtual.
#2 Next try this: Go to your payments page and select Add Payment option.
https://ppcapp.ebay.com/myppc/wallet/list Then select add bank account and add the new account. Then if the old account is not automatically deleted you will need to delete it.
Here are screenshots of the steps: www.shipscript.com/ebayhelp/managed_payments/account_mp_add_new_bank_path.png
#3 If you still can not change banks then here's how to contact an eBay customer service managed Payments Agent:
On a computer go to your Seller Hub Overview page and click on SUMMARY
https://www.ebay.com/sh/fin/summary
Next scroll ALL the way down to the lower right corner and click on the ? mark. Then you will see a pop up and a button that says " Have us call you"