How do i solve this? my bank told me that the paymenth was released from the bank but it was waiting for the platform to release, or maybe the seller rejected it, the seller told me he has no record of it. What do i do?

My paymenth doesnt show on ebay, it does in my bank account | Ask a Mentor

My paymenth doesnt show on ebay, it does in my bank account | Ask a Mentor | eBay Community