My package was returned by USPS to the sender /seller that the package was not delivered as addresse

Question

And I have contacted the seller, he said he has been contacted and said I should contact eBay for a refund.

comics-scifi-collectibles · Answer

@fineboy4life That is not how it works. The buyer is responsible for providing a safe and valid shipping address. If the package is returned to sender then the seller is actually not required by eBay to refund you as long as they shipped to a valid address that you provided.

Or you can ask the seller if they will share their email so you can electronically send them the funds to reship the item. You are allowed to share contact information after recent sale.

However MOST sellers will issue a partial refund of the item price and then relist so you pay to have the item shipped again.

Here's how to contact eBay general customer service.
1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

https://x.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

6am to 6pm PST