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My package is being returned by the post office. The seller said contact Ebay.Whats next?
I didn't check the address mo make sure it was going to my new address. Is Ebay going to send it back?
2 comments
mr_lincoln
Mentor8 months agoHi @djunc72
When an eBay package is returned to Sender you as the Buyer lose your eBay Money Back Guarantee protection.
The Seller is under no obligation to refund your purchase but when they ask here about a package being undeliverable or returned to them we advise them to refund the item price but not the paid shipping from the Buyer because that money is already spent. We advise them to then Relist the item and if the customer still wants it they can purchase it again.
Neither eBay or Sellers have anything to do with customers keeping their Ship to address accurate and up to date.
lady_madonna
Mentor8 months agoWhen the seller receives the returned item they can relist it so that you can buy it again using the correct shipping address.
To change your shipping address now go here: https://accountsettings.ebay.com/uas/addresses