All PostsDiscussionsBlogsIdeasQuestions
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
  •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               
Discussions
eBay Community logo
  • Home
  • News & Updates
  • Buying & Selling
    • Buying
    • Selling
    • New to selling on eBay
    • Seller Tools
    • Shipping
    • Returns
    • eBay Advertising
    • Payments
    • Mobile Apps
  • Explore Categories
      • eBay Motors
      • Electronics
      • Collectibles & Art
      • Home & Garden
      • Clothing, Shoes & Accessories
      • Toys & Hobbies
      • Sporting Goods
      • Books, Movies & Music
      • Health & Beauty
      • Business & Industrial
      • Jewelry & Watches
      • Specialty Services
      • eBay Partner Network
      • Accessibility
      • eBay Developers Program
      • eBay Cafe
      • eBay Live
      • Community Mentors
    • Ask a Mentor
  • About
    • About the Community
    • Share Community Platform Feedback
    • Report eBay Technical Issues
    • About eBay
  • Community Events
    • Events
    • Seller Circle Hosts
    • Seller Circles
  • eBay Help
  • Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    My order was cancelled by the buyer but said I requested the cancellation.
                     

    I recently received an offer for an item that I added to my watchlist. The seller marked the item at 95% off so I purchased it. Within 2 hours I received a message that he had cancelled my order bc of a pricing mistake. I noticed when he cancelled my order, the reason was “buyer requested cancellation”.  Should I push the issue or just let it go? Can’t seem to contact eBay for any kind of help.
    Thanks 

    accord_on_dubs
    accord_on_dubs
    320View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    mr_lincoln

    mr_lincoln

    Mentor2 years ago
    5086View listings

    HI @accord_on_dubs 

     

    If this is a rare occurrence I would let it go, if the Seller has a low Feedback count or are an infrequent Seller they may have simply made a mistake.  They used a reason to cancel that was untruthful but will not give their account a strike like the Out-of-stock reason does.

     

    At the end of the day the choice is yours.  You can still leave Feedback if memory serves on a cancelled purchase but less than Positive Feedback also reflects on you as well. 

     

    Very sorry it happened but 95% off any item sounds too good to be true ... in this case you found out it wasn't true.

     

                                           
                                                                                     
    •                                                              
    •                                                              
    •