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my order has not been delivered
I have made contact with ebay but going nowhere. my order has not been delivered. where do i go to next
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Locked
Discussions in this board are limited to the original poster and Community Mentors
I have made contact with ebay but going nowhere. my order has not been delivered. where do i go to next
mr_lincoln
Mentor6 months agoHi @carmelann1943
Really sorry that happened ... the date you want to keep an eye on is the original estimated delivery date. One day past that is when you can process a claim.
You are protected by the eBay Money Back Guarantee for 30 days from the latest estimated delivery date: eBay Money Back Guarantee policy
You can file a claim via the item in your Purchase History that you did not receive your item one day past the original estimated delivery date and up to 30 days after that. Follow the steps in the claim and they will lead to an eventual refund.
You can report a Seller here: Report an issue with a seller | eBay