Locked
Discussions in this board are limited to the original poster and Community Mentors
My Listings show items as shipping from my old address -- all addresses for my account show new addr
I've been a long-time buyer but just recently started selling items as well.
I have 2 listings I have put up in the last few days and I just noticed that they both show the items as shipping from my old address in another state.
I have checked all the possible places / settings / addresses I can find in the eBay website, and they all reflect my new address.
1) How to I find out where eBay is determining that the items I am selling are coming from/defaulting to my old address?
I was able to edit the current listings with my new correct address. 🙂
Thanks.
2 comments
eastlaneave
Mentor8 months ago@nanderoo
Check the "Item Location" in your listing (sounds like you found it)
Each individual -listing- has a "location" zip/postal code in case your items are stored in various locations. This is what displays on the listing as the actual item location.
~~~~~~~~~~~~~~~~~~~
Here is where you can check the rest of your addresses for eBay, including:
-- “Registration address†your official address,
-- "Return Address" which prints on the label, and
-- “Ship From Address†which must have the zip/postal code for the post office you use (usually the same, but not always)
https://accountsettings.ebay.com/uas/addresses
-- You can also temporarily fix the "ship from" and "return" address if you are printing labels on the website. There is an "Edit" button on the right-hand side of the label printing page to change both addresses.
If you've updated all the addresses, just watch the location on new listings. Your new address will become the default.
nanderoo
OP8 months agoThank You.
I did confirm my registration address and ship-from address were the updated/new one. I did not have a return address set, so I did add that. I now know where the selection happens for the item-location address as part of creating a listing, and will pay closer attention to that on the next item list.