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My item is not shipped
What can i do if the item is not shipped and the seller can receive messages cuz its off
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Locked
Discussions in this board are limited to the original poster and Community Mentors
What can i do if the item is not shipped and the seller can receive messages cuz its off
lady_madonna
Mentor3 years ago@raylacs-0
What is the estimated date of delivery, as shown in your Order Details? Has that date passed already?
Go to your Purchase History and click on Order Details next to the item title to see if the latest estimated date of delivery has already passed.
IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:
Go to your My Ebay page >> Purchase history
If the seller does not respond after 3 days, you can ask Ebay to step in to help you.