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My item is lost.
My item is lost. What can I do?
It is said that the delivery is done, the seller has sent, but my store hasn't received the item.
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Locked
Discussions in this board are limited to the original poster and Community Mentors
My item is lost. What can I do?
It is said that the delivery is done, the seller has sent, but my store hasn't received the item.
disneyshopper
Mentor2 years agoGo to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back.
If it is past the 30 day limit, you will need to log into Paypal and file an
Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.