My item hasn't arrived. I contacted FEDEX and the representative said I was being scammed.

Question

FEDEX tracking indicates the package was delivered to my city. I did not receive package. I called FEDEX and they said the shipper put in another address. He said I was being scammed.

disneyshopper · Answer

The bots see that tracking states DELIVERED so you will automatically lose an Item Not Received case.

You take the tracking number down to the carrier (post office/FedEx/UPS). Have them check their GPS coordinates for where the package was delivered. If it was NOT to your name/address, then you get that statement on their letterhead. They do not need to state where it was delivered, just NOT to you.

Then you upload a copy of that letterhead into an appeal, to get your money back.

https://www.ebay.com/help/buying/returns-refunds/handling-disputes?id=4039