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My item arrived damaged.
My item arrived damaged. I asked for a return/refund. My case was closed with neither a return or refund.
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Locked
Discussions in this board are limited to the original poster and Community Mentors
My item arrived damaged. I asked for a return/refund. My case was closed with neither a return or refund.
twinkling.smile
·3 years ago@packrat426
Buyers need to ask eBay to step in, otherwise a request can expire after 21 days with no action.
Hopefully your payment issuer can help.
If Paypal, go to https://www.paypal.com/us/webapps/mpp/security/buyer-protection-resolution
A PP claim also can expire. Ask PP to step in as soon as you can.
On PP you have to pay for the return costs, that is a pity.