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My eBay account is restricted and I can’t find a way to email them. The automated assi. is garbage
My account is locked with a restriction, and the automated assistant is not working to connect me to a person.
I looked in my messages and can’t find anything to connect me to the restricted issue on my account.
1 comment
eburtonlab
Mentor1 year ago@marrae08
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link between 5am to 9:30pm Pacific Time:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/