Do you have the Replacement option available on your return policy? If so have the buyer open a Return Request and select that option and ebay will send them a return label. When you get it back you will have the option to create a new label to send the replacement.
rfmtm
Mentor3 years agoDo you have the Replacement option available on your return policy? If so have the buyer open a Return Request and select that option and ebay will send them a return label. When you get it back you will have the option to create a new label to send the replacement.