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My account
Hi,
I’ve just become aware of two cases, and I am truly sorry for what has happened. Unfortunately, I lost access to my Gmail account and was unable to receive any messages, so I didn’t realize the situation until later this month.
Would it be possible to reach out to the buyers and offer my sincere apologies? I’d like to see if there’s anything I can do to assist in resolving the issue. Additionally, could you please update my email address to ensure this doesn’t happen again?
Thank you for your understanding, and I really appreciate your help.
1 comment
jacbarcollectibles
Mentor1 year agoUnfortunately there is nothing we can do to help you as we are not eBay employees or eBay customer service. We can only offer advise based on our many years on eBay.
You could try contacting eBay customer service and see what they have to say. You can contact customer service using this link to ask for a call back: eBay Customer Service Customer service is open from 5am to 9pm Pacific Time.