Multiple Emails Concerning EBay Accounts I did Not Open

Question

I’m getting emails about two other EBay accounts that I did not open. How do I make sure that they are closed and that my debit card isn’t active in them bc my bank app shows that my debit card is saved to my EBay account but it is not showing up in my active EBay account.

jacbarcollectibles · Accepted Answer

You can try calling the number for hacked accounts. This is the dedicated number for Hacked Accounts: 1-866-961-9253 (customer service agents at this number can only help with account security issues).

comics-scifi-collectibles · Answer

@holso4284 Contact the Trust and Safety department and tell them that you are not a seller, that someone stole your information and opened a selling account. Ask if they will reset the password on the fraudulent account so that you can close it.

This is the dedicated number for Hacked Accounts: 1-866-961-9253

( customer service agents at this number can only help with account security issues)

Change all passwords on eBay and your email account.

I would treat this like identity theft and report it>

https://www.identitytheft.gov/

Also freeze your credit bureau accounts so that someone can't take out a loan or open a credit card account in your name.

Run a deep virus scan on your computer to check for spyware.

I have seen other reports of this happening. In all cases so far the email address was NOT associated at all with eBay until the hacker used it to open a new seller account. This means that eBay had no record of the hacked email until it was used by the scammer so the hack occurred somewhere else.

Let me know if I am correct or not about it being an email account that was not previously associated with eBay.