I have bought an mp4 player that claims to support Avi video format. But when I try to add an Avi file to it's system memory card, I says video formats not supported. Is this a lie when it says it plays .Avi or do I need to try something different so it'll work.
Here's The link to the mp4https://www.ebay.com/itm/394718434353?_skw=mp3+mp4+player+bluetooth&itmmeta=01JN27R1APXW71EFRQJQNBD6RH&hash=item5be70d5431:g:t6YAAOSwXJhkopsA&itmprp=enc%3AAQAKAAAA8FkggFvd1GGDu0w3yXCmi1fY%2BHYZpGD4i813OIzidyw%2Bm8Gt4aCZ20CZlGe%2FhZu2zIszgKUpVstrZUDnOzotXQRcT1DjzRl02VrmO5OEPZJbY%2Fg9U%2BOmsOXkJOilOtTsLJaOaqOJex4rZ9zpcjxEs%2FxGhIFcSccWqJja3LGN4gi8%2Fl9%2BJb5uPaDJDY7%2BvsI57pH7XhXc3vZ7aujTPwN%2BoMVnUE7Cu12QsUowPp%2Fbsb%2BvZiwEkxzZ0CxzMyqC2xmycxia%2BiqKxpIp425wOw3ddm4CLbwLpLpbeI5cMNVvHc%2FWP9uywBvJuJJLV3SoynGR5w%3D%3D%7Ctkp%3ABk9SR8SV4MeoZQ
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Mentor1 year ago@kirk-8216 If you wish to try troubleshooting the problem I recommend Youtube.
If you want to return for a refund>
The eBay Money Back Guarantee over rules the sellers return policy. You have 30 days from the date of delivery to file a not as described return request.
Here's what you need to do:
Open a return with the reason doesn't match description or photos. Or defective/ doesn't work.
Select the return item button on this page:
https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=
4 business days after filing the return request if the seller has not provided a return shipping label or a full refund then ask eBay to step in and help: https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701
Let me know if you need to return an item to another country as there are additional steps required. The seller pays return shipping for an item that is not as described no matter where they are located.