LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconmissing order information in my account I'm going to return my order, but the order information couldn't be found in my account.chu9480View listingsPosted 3 years ago·Last reply 3 years ago 1 commentComment NewesteburtonlabMentor3 years ago5541View listingsIs it possible you made the purchase using a different eBay account? Or as a guest? If you purchased as a guest, sign out of your current eBay account and use the link in the email that eBay sent regarding the order, or see here: https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065
eburtonlab
Mentor3 years agoIs it possible you made the purchase using a different eBay account?
Or as a guest?
If you purchased as a guest, sign out of your current eBay account and use the link in the email that eBay sent regarding the order, or see here:
https://www.ebay.com/help/buying/returns-refunds/returning-item/returning-items-bought-guest?id=4065