I haven't had to deal with issuing a refund for items that have been lost in the mail. I currently have a few items that have been "delayed" for about 2 weeks now. The customers are now requesting refunds as it's been over a total month since shipping. Do I pay the refund out of my pocket? If I do, what happens if the items end up showing up with the customer? Do they get the items free out of my pocket? I called the USPS and they said to file an insurance cla...

Missing Items in USPS - What If They Show Up After Refund | Ask a Mentor

Missing Items in USPS - What If They Show Up After Refund | Ask a Mentor | eBay Community