Missing Funko POP Tina Turner Figure 492

Question

Hello,

I purchased Funko POP Tina Turner #492 December 25, 2025 and I did not receive the item. My eBay order reference number is 14-14011-75185

I am very upset and unhappy. Please refund me or issue me the item.

Kind regards,

Jerome

lady_madonna · Answer

What is the estimated date of delivery as shown in the Order Details in your Purchase History? Has that date passed already?

IF/WHEN the latest estimated date of delivery has already passed by at least 1 day, you have up to 30 days past estimated date of delivery to file a Refund Request:

Go to your My Ebay page >> Purchase history

Select â€œMore actionsâ€ beside your item and then â€œI didn't receive it.â€
Click the box beside I want a refund.
Select Send request.

If the seller does not respond to the refund request, after 3 business days you can ask Ebay to step in to help you.

Find the item in your Purchase History
Select See request details
Select â€œAsk eBay to step in.â€