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Missing categories at top of page
I started noticing this a couple days ago. Why aren't the categories showing at the top of the pages anymore?
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Discussions in this board are limited to the original poster and Community Mentors
I started noticing this a couple days ago. Why aren't the categories showing at the top of the pages anymore?
mr_lincoln
Mentor1 year agoHi @gadzbiz
eBay is testing it in a new location ... it has been placed at or near the bottom of the page.
You can request a callback from eBay and complain: eBay Customer Service
gadzbiz
OP1 year agoThank you. Real convenient putting it down there. I have no idea what the reasoning would be. Sometimes Ebay should just leave things alone.
gadzbiz
OP1 year agoActually meant inconvenient.
mr_lincoln
Mentor1 year ago@gadzbiz
Yes, very inconvenient ... and yes, some things should just be left alone. But here is the thing, eBay does not manufacture anything, they do not sell anything ... they run a website. So the only thing they can mess around with is ... the website.
Regardless of one's age or generation there is value in a repeatable and consistent experience. Knowing where to find what one is looking for and having confidence that it will be there when you need it.
There is a complicated computer program I use for my regular business and it has been 25 years with annual updates. However, about 95% of the program has NEVER CHANGED in all of those years. Why? Because it performs specific tasks and functions. There are millions of Users ...
gadzbiz
OP1 year agoI understand that, but moving that to the bottom has made it useless to me. It was much easier at the top, mainly because it was more accessible. Every time now I try using it at the bottom, the page keeps loading more items, and I never get there. Their "more to explore" is useless to me. I used it for research, browsing and listing, and just plain knowing what category I was in when navigating. Thanks again for the response.