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Mislabeld coin
I bought a graded coin last February. I recently went to sell it and the buyer notified me that the coin was not in the correct holder. The PCGS holder said it was a 1924-D Lincoln Penny when in fact it was a 1934-D Lincoln penny. How can I go about getting my money back from the seller?
Thank you
1 comment
mr_lincoln
Mentor8 months agoHi @wgc3131
You are protected by the eBay Money Back Guarantee for 30 days from the date of receipt: eBay Money Back Guarantee policy
Go to the item in your Purchase history and file a RETURN using the reason "Does not match pictures or description". eBay will issue you a pre-paid return shipping label regardless of the Seller's return policy. You return the item and the Seller will have 2 days to refund you. Failing that you go back to the claim and ask eBay to step in and force the refund.
You can report a Seller here: Report an issue with a seller | eBay
If you are beyond the 30 days eBay protection you will have to pursue a dispute with your payment funding source.