Media shipping

Question

I just sold a book but Media wasn't offered. Can the buyer still choose Media when it is not offered? My buyer did this and I lost $.98 on shipping, which isn't a big deal. I just need to know if the Buyer can do this?

eastlaneave · Answer

@pinnacle-sales508

The buyer can only pick the options you selected in the listing.

If your item is sold and you are trying to print a Media Mail shipping label, eBay will no longer allow a Media Mail label to be printed, unless it was listed in a "Media" category. Meaning, even if it is a book that qualifies, if it was listed in another category, you can't print a Media Mail label on eBay.

-- You can print a media mail label on third-party shipping software and then upload that tracking number to eBay.

-- You can also buy a media mail label at the Post Office, and again, manually upload the tracking number to the eBay order.

-- Here is a webpage where you will be able to find more information about media mail: pe.usps.com/text/dmm300/173.htm#ep1113500

and

liteblue.usps.gov/news/link/2013/04apr/Media-Mail-Guidelines.htm

If you give me the eBay Item Number for the listing, I can look at it.