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Mark as Answered - Seller Hub
Please Update Seller Hub - Active Listings - Answer Questions
There is no way I have found to clear Seller Hub / Overview / Listings / "with questions"
Previously you had the option to mark as answered. That has been removed.
I have tried answering the question, deleting the message, and clicking on view message / clicking on envelope. Nothing has been successful.
The clutter is hiding real questions.
1 comment
comics-scifi-collectibles
Mentor1 month ago@rfrey99 Sorry for the delay in responding, life has been busy.
If the option is not showing in the drop down menu next to the item to mark as answered then you should report the technical issue.
Select the ? mark on the lower right of the problem page to report the problem.
Here's how to contact a general customer service agent:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
OR Contact customer service on social media using a PRIVATE message>
https://www.instagram.com/ebayforsellers/
6-6 Pacific Time M-F