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Manaposhop
 a just got the t.v toke out the box to turn on to find the screen is totally smashed only place for it is the bin a £120 that ive not got stolen from me a have sent them umteen msg just not answering wonder why 🤔 coz they know the t.v's are **bleep** all i want is ma money back ASAP or new t.v with out broken screen??
 
2 comments
twinkling.smile
·3 years ago@grmelb47
This is the help page about your issue.
https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041
This link brings you back to eBay UK. It's a glitch that you landed on eBay US.
kensgiftshop
·3 years agoGo to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.