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Mailing label error
I sold an item on eBay and was emailed a mailing label; however, the mailing label has the wrong return address on it, how to correct this error.
1 comment
mr_lincoln
Mentor6 months agoHi @roddunston
Sellers have 5 addresses to set up on their account on this page: Addresses Settings
To correct an address ADD a new one and then DELETE the old one.
You can Cancel a label you don't want to use on this page: Track and manage your shipments
Use the drop-down menu on the left and select Cancel. A pop up will let you complete the process. You have 28 days to cancel a label you will not use and your account will be credited in 21 days or less.
You can then use that same page or go back to the sold item and Print another label buy purchasing a new one.