Locked
Discussions in this board are limited to the original poster and Community Mentors
Mail a biohazard
I chose return an item because there wasn’t the correct option. The return has been accepted. My problem is that a used item was sent to me. It’s a biohazard and I would have to send the biohazard back. It’s a Stello glucose, continuous monitoring device. I am unable to contact eBay about this. What do you suggest. It’s against the law to mail a biohazard.
2 comments
comics-scifi-collectibles
Mentor3 months ago@janetendobabe
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://www.instagram.com/ebay/
6am to 6pm PST
janetendobabe
OP3 months agoThank you so much. It worked!!!