Louis Vuitton bag

Question

I order a Louis Vuitton bag for $290 the person sends me a different kind of bag not even that when I reached out to the person before it happened before they sent the bag they already cussed me out cuz I felt something wasn't right so when a bag reaches today I open it it's not a Louis Vuitton bag it's a Cookie monster bag I want to know what can I do to speak with these people to get my money back I am so angry right now the tears are running down

lady_madonna · Accepted Answer

@johcr_5024 File a Return Request.Go to your Purchase History, find the item, and under â€œMore actionsâ€ click on â€œReturn itemâ€ and select the reason for the return. â€œdoesn't match description".  Attach a photo.The seller will have 3 business days to either accept the return and provide a prepaid return shipping label OR refund without having you return the item.If they don't do either, you can go back to your Return Request details 4 business days after you filed the Request a...