lost trac of my package

Question

I ordered a volvo 2008 c30 t5 pcv valve diaphragm, after ordering it on the 9th of april i was able to keep trac of it coming from china until it got to los angeles. When it got here to los angeles the tracing website change over to S.F. Express. The last update i seen was on 14th and its already the 16th.

comics-scifi-collectibles · Answer

@truj5133 Look for the last estimated delivery date, you can file a refund request when it is one day past that date. China tracking is often not very good, especially when the package is handed off to another carrier once the item reaches the US.

Sorry your purchase didn't go smoothly. Here's how to get your money back.

Look for the last estimated delivery date in your purchase history. You can file a refund request when it is one day PAST the last estimated delivery date . If tracking shows movement I recommend waiting a week or so for postal service delays.

You have 30 days from the last estimated delivery date to file a refund request on eBay.

Select your item on this page to start a refund request:

https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=

4 business days after you file the refund request ask eBay to step in and help if the seller has not refunded you.

https://www.ebay.com/help/buying/returns-refunds/ask-ebay-to-step-in?id=4701

If it is more than 30 days past the last estimated delivery date then you can file a refund request on PayPal up to 180 days from the date of purchase. OR if you didn't use PayPal at checkout contact your bank or credit card to report that you didn't receive the item.