Lost purchase history due accidentally starting a new account
I need to return an item I purchased on eBay, but I have lost my purchase history. I was trying to get into eBay and started a new account without thinking that I would lose my purchase history. I can't return the item without the purchase history. Anyone help
1 comment
inceptions
Mentor2 years agoHi @js_us_mki5cnm3
You didn't lose your Purchase History unless you closed your old account. Just sign into the old account with your old user name and password to view it.