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    Lost payment
                     

    I bought and paid for item thru PayPal. I have a receipt. Seller says they did not receive payment from eBay. I can't get past the automated "assistant" to talk to an actual person. What can I do? Thank you.

    rbda51
    rbda51
    442View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    disneyshopper

    disneyshopper

    Mentor1 year ago
    8654View listings

    To contact Ebay Customer Service, use this link and click on "Have us call you" or "Chat with us":

    https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

    Customer Service is open 5:00am to 9:30pm Pacific time.

    If the problem is not specific to your account, you can ask your question here.  Lots of experienced buyers and sellers who volunteer their time to answer questions about using ebay.

                                           
                                                                                     
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