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    Lost package that ends up delivered after i resent duplicate order for customer
                     

    I had a shipping issue with USPS. the buyer and myself agreed that I would reship the order to help the customer get his item... Both packages eventually arrived to customer... Customer agreed to purchase the second shipment instead of return it. My question is, how do I charge him and collect payment in this unique case?

    an-57470
    an-57470
    0View listings
    Posted 2 years ago·Last reply 2 years ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    lady_madonna

    lady_madonna

    Mentor2 years ago
    *Volunteer Ebay Mentor*1039View listings

    @Anonymous 

    You can arrange payment through Paypal or an online payment app.

                                           
                                                                                     
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