Locked
Discussions in this board are limited to the original poster and Community Mentors
Lost package seller unresponive
I ordered a set of earbuds late March 2026 and the tracking # shows it was delivered to a business address in my city 10 miles away from my address and signed for supposedly by a person at that business address. I called the business and said they never received the package and they said the name that was listed as signature was a person that works at the store but frequently the UPS person just inserts her name automatically without confirming an actual package delivery. When I reported it missing to UPS, their UPS delivery person inquired at the store about the package and supposedly asked other businesses in the areas without success. UPS tells me they cannot help me. I contacted the seller to file a claim with UPS and asked the seller what address he sent the earbuds to with no response. I submitted the lost claim to eBay which eBay closed because it said it showed delivered even though it was to an address that's not in my profile and doesn't have my name as the receiver. The business does not sell earbuds. The seller doesn't take returns and only has one positive feedback. Seems to me the sender refunds me the money when package not delivered to the address listed at the time of purchase in Ebay and is that same address in Ebay now and resolves with UPS. Other than disputing the charge with my credit card there has to be something that can be done if the sender entered the wrong address. Alternatively the package could have been mislabeled over the correct address and sent to the business but unlikely. What to do if seller doesnt respond or responds that he sent it to my address? Tho the track8ng shows a business name and address?
