Lost package from UPS
This is a problem I’ve been having now for a couple of months,
UPS has lost a package, they refused to allow me to file a claim. Saying this was a third party arranged shipment through eBay. It’s now been impossible for me to try to contact anyone from eBay. I find it unbelievable and somewhat immoral. That UPS and eBay seem to not want to help me in this matter.
if anyone can advise me on how to get UPS to pay for the lost package or the insured value amount that they claim to insure these packages when you ship with them.
I understand it. The refund is going to have to go through eBay and then come to my account. They have mentioned that they will not refund me directly, or at least
the package was roughly almost around $500. So I’m out the product, the sales amount and the shipping amount so far. And like I said earlier. I’ve had practically zero help from eBay and UPS in this matter. If anyone can guide me, I would appreciate it thank you