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Lost package ebay Authenticator
Lost at ebay Authenticator
Shows delivered but no movement for 5 days
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Lost at ebay Authenticator
Shows delivered but no movement for 5 days
comics-scifi-collectibles
Mentor10 months ago@vikingdad24 It is most likely not lost.
I have been seeing many complaints recently of the Authentication process taking much longer. It is a great program and offers valuable protection as even graded cards can be faked.
I recommend expressing your concerns about the longer turn around time for authentication to customer service. Social media would be the best option.
Here's how to contact eBay general customer service:
eBay agents are working from home so you have to request a call back or live chat.
1. CLICK THIS LINK:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
2. Request a call back
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST