Lost package
I used ebay shipping and package is lost. Do I have to put in a claim with USPS? Ebay gave the buyer their money back. Is there no seller protection?
4 comments
I used ebay shipping and package is lost. Do I have to put in a claim with USPS? Ebay gave the buyer their money back. Is there no seller protection?
dancetimetoo
OP1 year agoNow that I received some answers, how do I get off of this community list?
rfmtm
Mentor1 year agoClick on Unsubscribe in the drop down menu at the upper right.
lady_madonna
Mentor1 year ago@dancetimetoo
File a lost package claim with USPS.
https://www.usps.com/help/claims.htm
Here is a list of seller protections: https://www.ebay.com/help/policies/selling-policies/seller-protection-policy?id=4345#section2
Ebay cannot protect sellers for circumstances beyond their control, such as shipments that are lost by the shipping company.
rfmtm
Mentor1 year agoFile a claim on USPS.com.