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Lost item refund
I purchase an item that was got lost in the mail as the tracking number froze and shipping arrival date was weeks past. I filed a refund claim.
My question is .. does eBay refunded me or does the seller?
The seller shipped the item with a tracking number. I would figure that it’s not the seller’s fault. Resulting in eBay refunding me not the seller.?
thank you for any advice
1 comment
wooden_flower
Mentor2 years agoThe seller is responsible for the package until delivery, so the seller refunds the buyer for a lost or damaged delivery.
The seller can file an insurance claim with usps for a lost package - coverage depends on if he purchased more than the included $100 coverage, if the item value is greater than that.