If you are asking as a buyer and tracking doesn't show delivery, the answer is yes.
When it's past the estimated delivery date shown in your Purchase History, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.
evry1nositswindy
Mentor3 years agoIf you are asking as a seller, no. You have to provide a tracking number that says delivered. If not, you must refund if the buyer opens a case.
inceptions
Mentor3 years agoIf you are asking as a buyer and tracking doesn't show delivery, the answer is yes.
When it's past the estimated delivery date shown in your Purchase History, you have up to 30 days to use the option next to the transaction to open a case for an item not received. The seller will have 3 business days to prove delivery or refund. If he doesn't, go back to the case on day 4 and use the option to ask eBay to step in. They will force the refund.