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    Discussions in this board are limited to the original poster and Community Mentors

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    Locked out without cause, no way to pay for an item I got an offer for, no phone number no help
                     

    My account was placed on restriction a few days ago, with no reason why. Everything is paid as always. There is no phone number, my messages go unanswered. Can anyone provide any information. 

    dott1006
    dott1006
    987View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    selforfun

    selforfun

    Mentor1 year ago
    Founder, Circular Commerce Seller & Community Mentor2723View listings

    Hi @dott1006 

     

    If your eBay account is restricted and you're not getting a clear reason or response:

    You can request a call back here:
    https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

    Follow the prompts based on your issue. If the chatbot appears, type “agent” to try reaching a real person. That’s currently the most reliable way to get direct help.

                                           
                                                                                     
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