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Local Pick-up
As a seller, I offer shipping or local pickup. I've sold an item locally and the customer wants to pick up the item. The buyer did not pay for shipping, nor should he. I received an automated "Paid - Ship Now" notice. This notice says that the buyer selected USPS. The buyer did not. I am meeting the buyer with his purchase.
My Question... How do I clear the "Paid - Ship Now" without purchasing the shipping label? There's no need in me buying a label. Thank you.
2 comments
comics-scifi-collectibles
Mentor8 months ago@joleitreasure It sounds like the buyer DID choose a shipping method by mistake instead of Local Pick Up.
Let the buyer know that in order to not have a ding for no tracking and have proof of delivery for eBay that these are the steps you have to take.
1. Cancel the sale as problem with buyers address
2. Refund the buyer.
3. Relist with Local Pick Up only and they buy again
4. When the buyer comes to pick up the item you enter the code in the eBay app>
For proof of pickup you can:
use the eBay app to scan the QR code the buyer received through email
use the eBay app to manually enter the 6-digit code the buyer received through email
To scan the QR code:
Go to Selling on the eBay App.
Go to the Sold tab.
Select the Arrange Pickup banner.
Tap the Scan to confirm pickup button.
If the buyer doesn't have the QR code available, ask them for the 6-digit code they received through email and manually enter it in the app.
joleitreasure
OP8 months agoThank you for your quick reply!