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Live CSR agents, yes or no?
Has eBay eliminated live CSR phone agents or is there still a way I can reach person live?
Thank you.
1 comment
Locked
Discussions in this board are limited to the original poster and Community Mentors
Has eBay eliminated live CSR phone agents or is there still a way I can reach person live?
Thank you.
eburtonlab
Mentor2 years agoYou may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant that you reach from the Help & Contact page to request a chat with an agent or a call back.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If nothing else works, try this link:
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid