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Live agent
How do you get a hold of somebody from eBay like a live agent. I’ve been trying for days and can’t get anybody to call me back or any number I can call. Does not anybody care when a scam occurs. Is my only way to resolve this to social media and news, media
4 comments
jamcno_56
OP8 months agoHow can I call out a seller, I was totally scammed on collector card unopened packs that not only where open and gone through but destroyed in the process. Seller was dumb enough to actually put a picture in listing, using check list on the back of a pack… and marked every card I was gonna receive….. 100% predicted the cards I was gonna get… I didn’t receive I card that wasn’t marked off…. And u can see in the original photos posted I want to say the fifth picture shows the packs not sealed properly…. And she numbered the packs 1-9 on the front with a ball point pen!!(4
eburtonlab
Mentor8 months ago@jamcno_56
If you receive an item that does not match the description, file a "not as described" return and return the item at the seller's expense. The process is automated; if the seller does not cooperate at any point, ask eBay to step in after three business days.
https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/return-item-refund?id=4041&st=7
eburtonlab
Mentor8 months ago@jamcno_56
You may be better off asking your question here to get suggestions from experienced users.
To contact eBay, use the chat assistant to request a call back by starting on the Help & Contact page and following the links for your issue.
What options you see may depend on your particular issue and how busy that department is at the moment.
Try entering "agent" into the chat window. You may have to provide some context to reach the correct department. If you see a "Still need help?" or "More options" choice, either of those should lead to a call back option.
If you are unable to get a call back, try contacting eBay via social media direct message:
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
jamcno_56
OP8 months agoThank u.. ur right though… they are worthless… I got scammed and they don’t care… had the item recent to me… but they keep going by original shipping date. And say i didn’t respond withen the 3 days.. even though i did