Listings not visible
hello, I uploaded my first 4 listings yesterday morning.
I double checked that they are under active listings, and it has been over 24 hours.
Yet when I try to search for the title none of them show up, nor do my listings show when I go to my public profile. (From one of the product pages to “seller’s other items” )
Is this normal? None of them are getting views, it seems like they are fully hidden.
The automatic assistant wasn’t of any help and I can’t find another to contact ebay.. only this..
3 comments
eastlaneave
Mentor6 months ago@poisonedarts
That sounds frustrating.
If you just want to see your listings --> check here: https://www.ebay.nl/mys/active
I see your items here on eBay.nl
https://www.ebay.nl/sch/i.html?_trksid=p3692&_ssn=poisonedarts
✓ From my own personal experience, it can take 24-36 hours after listing for your item to appear in search.
This is a normal review and indexing period, and your items will appear in search after that process. (I know it is unpleasant to wait.)
Meanwhile, you can use the share feature to share your listing to social media and/or to collector's groups.
If this doesn't help, you'll want to connect with Netherlands help.
This is volunteer help on eBay.com in the USA.
You can connect with fellow buyers and sellers on the eBay Netherlands Community pages here: https://community.ebay.nl/t5/Antwoordcentrum/ct-p/11900000007
Here's how to contact eBay Netherlands customer service.
1. CLICK THIS LINK:
https://www.ebay.nl/help/eua?id=5275
2. Request a call back
poisonedarts
OP6 months agoThank you for the response!
I now see that my listings are shown on ebay.nl, do you know if I can set it to be shown on ebay.com as well? Or would I have to list them seperately?
eastlaneave
Mentor6 months ago@poisonedarts
You would need to add shipping to USA to have them visible on eBay.com
It's possible that as a new seller, you can't add shipping outside EU, I am not sure. But that is what you will need to do.
Also remember that USA buyers now have to pay tariffs, etc. which we are not used to doing.
Be sure if you ship to USA, you use the US Postal Service for delivery, not UPS, DHL, FedEx as the fees are higher for the buyer with a courier.