Listing violation problem

Question

Two of my listings are hidden by eBay. It tells me that the listing has a policy violation. Will continue to be hidden until I resolve it. When I resolve it and tells me there is nothing to resolve. I’ve also checked my messages in my email, but I have nothing from eBay themselves. Because of this, I’m not able to make any new listings.

comics-scifi-collectibles · Accepted Answer

@michael6009_963 When the message was removed it should have said why. I agree wtih @rfmtm do NOT try to relist the item until you find out the problem or you can be suspended.

Here's how to contact a general customer service agent:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with. Be brief, don't go into details.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST

OR Contact customer service on social media using a PRIVATE message>

https://www.instagram.com/ebay/

6-6 Pacific Time M-F

rfmtm · Answer

Look in your ebay messages and tell us what the policy violation was and how you resolved it? Do not relist until the matter is resolved. What type of item was it?