listing removed due to medical devices and equipment policy.

Question

I had a brand new in box item for sale. it was removed due to violating the medical devices policy. ebay stated that any medical item that requires a prescription can not be sold on ebay. I did not notice that on the label on the box of my item it says RX only. the only reason i picked this item up was it's fantastic str. many other sellers are selling the exact same item, I have similar wording and title in my listing as they have. Many of those sellers also show the label with the RX only on i...

eburtonlab · Answer

@donsdeals248

Here is what eBay says about removed listings:

"Why was my listing removed/hidden when similar listings are still active?

If your listing is removed or hidden by eBay, you may see similar listings still active on the site. This could be for several reasons:

There may be differences between the two listings that are not obvious
The other seller may be a rights owner or an authorized retailer of the item
A participant in the VeRO program may have asked us to remove your listing but hasn't requested the other listing's removal. These types of removals are only done at the request of the VeRO participant; they are not eBay's decision. Read more about the VeRO Program
Your listing was reported to us, but the other listing was not

If you think another listing isn't following our policies, please let us know and we'll investigate."